Privacy Policy
Last updated: 8th January 2026
Scale Now Design Ltd (“Scale Now Design”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information.
By using our website or services, you agree to this Privacy Policy.
1. Who We Are
Scale Now Design Ltd is a UK-registered company providing digital product design, UX/UI design, branding, website design, and consultancy services.
If you have any questions about this policy, you can contact us at:
2. What Data We Collect
We may collect and process the following types of personal data:
a) Information you provide
Name
Email address
Company name
Project details or enquiries
Billing information (invoices only; we do not store card details)
b) Automatically collected data
IP address
Browser type and device information
Pages visited and interactions on our website
(typically via analytics tools)
3. How We Use Your Data
We use your data to:
Respond to enquiries and communications
Deliver our services
Manage contracts, invoices, and payments
Improve our website and services
Comply with legal and accounting obligations
We only collect data that is necessary and relevant.
4. Legal Basis for Processing
Under UK GDPR, we process your data based on one or more of the following legal grounds:
Contractual necessity – to deliver agreed services
Legitimate interests – to run and improve our business
Legal obligation – for accounting and tax records
Consent – where explicitly provided (e.g. marketing emails)
5. Marketing Communications
We will only send marketing or newsletter emails if you have explicitly opted in.
You can unsubscribe at any time using the link provided or by contacting us directly.
6. Sharing Your Data
We do not sell your personal data.
We may share data with trusted third parties only where necessary, such as:
Accounting and invoicing software
Hosting or analytics providers
Legal or professional advisors
All third parties are required to handle your data securely and lawfully.
7. International Data Transfers
Some tools we use may store data outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
8. Data Retention
We retain personal data only for as long as necessary:
Client and financial records are kept as required by UK law
Enquiry data is kept only as long as relevant
Marketing data is kept until consent is withdrawn
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact: hello@scalenow.design
10. Cookies
Our website may use cookies for functionality and analytics.
You can manage or disable cookies via your browser settings.
(If you want, I can also write a separate Cookie Policy.)
11. Data Security
We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
14. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Scale Now Design Ltd